Welcome Aboard!

We are so excited to have you, and can’t wait to get to know you better. 

During your first few weeks there will be a learning curve, but we want to make sure you have everything you need to be successful right out of the gate. To help you find your feet, our trainer, Shaundra, will be walking you through a lot of the basics of account management here at BKA. However, all members of our management team are here to help you, and we’re all just a Skype message or an email away, so please — ask questions!

The following training pages will help you understand some of the ins and outs of BKA from a management perspective. You’ll have plenty of opportunity to have hands-on experience a little later, but this will give you a good foundation to stand on. And don’t worry, we’ll make sure you have these training pages readily available for quick-reference later on.

Start Strong.

Now that you’re one of the leadership team, we expect you to commit yourself to the following:

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Be Reliable

Communicate openly with clients, stay organized, and have integrity in all aspects of your work. You are the touch point for our clients, and your commitment and reliability goes a long way to making us the best in the business.
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Lead With Strength and Kindness

As an account manager, you are also a writer advocate, and therefore should be dedicated to helping our writing teams feel valued and connected. Encourage excellence and build everyone you come in contact with.
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Make Us Better

At BKA, we’re more than a company. We’re a team, and we value your input. Share with us your strengths and insight. Reach out with questions or ideas to help us improve.

Ready To Go?

Click on the button below to begin the course.

Do you have what it takes to write for BKA? Take this quick and easy course to learn the basics, and then send us a sample of your writing. We’re always looking for high-quality writers with a dedication to originality and consistency.

Course Details

Shaundra Cragun Shaundra Cragun

An avid writer, speaker, musician, and amateur graphic designer, Shaundra Cragun is no stranger to the wide and wonderful world of content creation. When she isn’t writing, she’s either binging baking shows or pulling weeds in her garden.

Course Information

Course Instructor

Shaundra Cragun Shaundra Cragun Author

An avid writer, speaker, musician, and amateur graphic designer, Shaundra Cragun is no stranger to the wide and wonderful world of content creation. When she isn’t writing, she’s either binging baking shows or pulling weeds in her garden.